Months later and still no refund

<p>Hi, </p> <p>I was receiving a promo 1gb bundle from vodacom for R50.</p> <p>So the offer ended towards the 3rd quarter in 2016.</p> <p>Vodacom then started charging me R150 for the 1gb, but the worst part was that i never received the 1gb.</p> <p>So vodacom basically needs to refund me my money for a few months.</p> <p>I have logged 3 issues with vodacom and all 3 times they just close it and send an sms that means nothing.</p> <p>But i did mention to the call centre agent to please tell the technical person to give me a call before closing the issue.</p> <p>This is one of my service request no. S4-NAI2L-LQJ4C</p> <p>How difficult can it be to just check how much data was given to me and how much was used.</p> <p>I am totally disgusted with the service as i have been a loyal customer to vodacome for the past 17 years.</p> <p>Vodacom is fast to debit your account when you owe them money but it doesnt work the other way around.</p> <p>I also find it disguisting that vodacom cannot provide good deals / upgrades and specials to their customer as other competitors can like MTN and Cell C can.</p> <p> </p> <p>Very disgusted and disappointed customer.</p>