BS
Boipelo S
1 reviews | Active since May 2018
08 Apr 2023, 09:40
Monthly *****ulent airtime advance transactions!!
Good day Vodacom
Kindly advise which number was the airtime advanced on that is reflecting on my April statement on the number ***?
I’m currently overseas since Oct’22 and my SIM card is currently not being used by anyone yet there is this transaction, made by who?
Please advise urgently on this matter and get back to me as soon as possible. Do get back to me and DO NOT say you will with your automated reply then end up not contacting me, I want this sorted out ASAP!
You are welcome to contact me on +***3
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Vodacom's replyOfficial
08 Apr 2023, 10:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2023, 10:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team