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Petro M

1 reviews | Active since Sept 2016

31 Jan 2017, 12:32

Monthly invoices - I***_5

<p>This is now the second time I must phone where Vodacom have not send out my invoice . My last invoice received was 3rd December 2016. Now i must phone in to ask what is the amount they go to deducted from my bank because i have not received the Incoive on teh 3rd Janaury 2017.</p> <p> </p> <p>No change is been made to my email address everything have stay the same</p> <p> </p> <p>Call ref: ********** 89</p>

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Replies (1)
Vodacom
Vodacom's reply31 Jan 2017, 14:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team