MT
Marlin T

1 reviews | Active since Mar 2025

06 Oct 2025, 12:12

Monthly installments keep on changing!!

Hi to whom it may concern!!

I’m starting to get ****in frustrated!!

I’m been having a problem every time with my two contracts I have with Vodacom! Every month it’s a different amount for my contracts!! This morning I spoke to one of the employees at Vodacom via phone call and this person couldn’t helped me!! She put me on hold for almost 15mins. I explained everything but she just couldn’t help!! I’m tired of this bull****! I've been paying for subscriptions that i dont have a clue about!

0
Replies (2)
Vodacom
Vodacom's reply06 Oct 2025, 13:49
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply06 Oct 2025, 16:09
Official
Dear Marlin,
Thank you for taking the time to share your concerns with us. We appreciate your feedback, as it helps us identify areas where we can improve our service.

As discussed, we have provided feedback regarding your query, and the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.

Kind regards,
Vodacom Consumer Website Team 

Best regards,