Monthly installment not deducted
Vodacom did not bother to debit account and charges were put on my acc.It is their responsibility to make sure my account is as per our contractual agreement .I.will.not suffer because of their incompetency.
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Vodacom's replyOfficial
07 Apr 2024, 22:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Apr 2024, 22:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team