ID
Ingrid D

1 reviews | Active since Jan 2012

04 Oct 2016, 16:17

Monthly email bills

<p>Hi</p> <p>Please can you let me know why my email bills stopped? I have not received my monthly bills since May 2016 and trying to download from your website becomes highly frustrating as most times (as now) you post a technical fault, call back later, error.</p> <p>I would really appreciate my monthly email bills being sent on time.</p> <p>Ingrid (Vodacom Red customer)</p>

0
Replies (1)
Vodacom
Vodacom's reply05 Oct 2016, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,