KR
Kapil R
1 reviews | Active since Jan 2019
07 Apr 2020, 03:10
Monthly ****************
Vodacom is debiting me for twice my monthly fee. I have taken up the issue with the store 2 weeks and nothing has been done yet. And again my acount was debited for twice the amount. Aside from this,the router I am paying for does not allow me to use my night time data. Vodacom's lack of a response shows the level at which they do business and I will be seeking legal counsel.
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Replies (1)Vodacom's replyOfficial
07 Apr 2020, 07:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Apr 2020, 07:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
