MT
Mpho T

1 reviews | Active since Dec 2013

05 Aug 2018, 20:20

Monthly Data Rip-off

I have a data contract with Vodacom and am supposed to receive 5G data monthly. I usually log on my laptop for a few hours in one night per month and the entire data gets depleted. I do not download videos and stuff but how does one finish 5G in 2 hours per month? I have another router for 1G and its data lasts much longer than the 5G, how is that possible?

This is a total ******* and i want to cancel the contract asap.

0
Replies (2)
Vodacom
Vodacom's reply06 Aug 2018, 06:27
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply06 Aug 2018, 09:45
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic

Best regards,