DB
Derek B

1 reviews | Active since Jan 2016

26 Jan 2016, 17:40

Monthly carried over airtime minutes lost

My contract gives me 250 minutes airtime(voice) a month and what ever is left over will expire the next month. <br> <br> The problem with this is that you first have to use your current months minutes before last months minutes will kick in !!. I only realized this now after all this time.<br> <br> I see this as a ********* business practice from Vodacom and totally disagree with the way they are cheating the customer out of paid airtime.<br> <br>

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Replies (1)
Vodacom
Vodacom's reply27 Jan 2016, 06:26
Official
Hello rooibok99,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team