1 reviews | Active since Feb 2017

01 Feb 2017, 09:15

Monthly Bill

<p>Since end of last year, Vodacom monthly deduction differs. When queried its always a different story. How can my bill be R150 more than the contract I took out?? When I phoned this morning to query again, the rude call centre agent,gave me another excuse and hang up the phone. This is unacceptable and I am looking for answers and refunds.</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Feb 2017, 11:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team