Monthly airtime and data not loaded
<p>My monthly contract airtime and data was not loaded by vodacom on the 1st of November. I phoned vodacom several times and there aswer- sorry we are aware of this and our technical staff is working on the problem. Its been 5 days now and im paying out of rate bundles for data. Why is this not reported in the press? I'm thinking of letting cell c buy out my contract this is poor service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team