1 reviews | Active since Apr 2017
Monthly added subscription
<p>I am so sick and tired of the same story every month. Every month Vodacom adds x2 - 3GB data to my line ********** . I have never asked or subscribed for ekstra data. And they can see it on their system....But cant explain why this keeps on happening .....Im on a uChoose Flexi 500 contract. which means I receive R500 airtime every month - and with that I buy my once off 30 day data that I use. I dont have an open contract so when my airtime or data is up - I need to load more. For my contract, handset, Identity subscription and itemised billing my invoice on this number is supposed to be R891.49 ..... BUT with the add on the account is R1489.49 Can someone please just do their job right and take this off my account perminantly !!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
2 days has gone bye again and no response but a 2 ring.... missed call from +27 (82) 27598 is this Vodacom number... does a 2 ring missed call niw means that you tried to contact me
2 days has gone bye again and no response but a 2 ring.... missed call from +27 (82) 27598 is this Vodacom number... does a 2 ring missed call niw means that you tried to contact me
It's the 10th April today - still no contact from Vodacom ????
It's the 10th April today - still no contact from Vodacom ????
