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A(LP
ATS2000 (PTY) LTD Pretorius

1 reviews | Active since Jun 2018

05 Jun 2018, 10:12

MONTHLY ACCOUNTS

As a company, we use to receive statements, invoices and itemised Billings every month via e-mail in the beginning of the month.

For the last 9 months, I have struggled to get Vodacom to e-mail us the monthly accounts in order to do our accounts. I am sick of it.

Who else do I have to speak to in order for us to get something that we are paying for every month.

0
Replies (3)
Vodacom
Vodacom's reply05 Jun 2018, 10:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

A(LP
ATS2000 (PTY) LTD Pretorius's update07 Jun 2018, 09:36
Reviewer Update
Two days after placing this review on Vodacom and still NO CALL.
A(LP
ATS2000 (PTY) LTD Pretorius's update07 Jun 2018, 13:34
Reviewer Update
Thank you very much Renier for sorting out my statements at last. And thank you for being so friendly and helpfull.