Month to month fibre line

On the 31-12-2025 at around 13:25 I called to cancel my fibre line. The consultant asked me why I want to cancel, I explained to her that in less then 4 months from R539 I will now have to pay R607 which is ridiculous because with me paying that amount I will get faster speeds with another service provider. While talking she stated that she can bring the price down for me to R429 but that will be on a 12 month contract. I told her it's fine, we can do it. At around 13:46 she calls me back saying the system won't allow her to change it because I already have a discount on the package I am on & if I cancel there is a cancelation fee of about R1000. If only I knew there was a cancelation fee on a month to month service & the service was so pathetic from Vodacom then I would have rather stayed with Afrihost as my service provider.