WH
Wynand H

1 reviews | Active since May 2012

01 Jun 2017, 08:30

Month since I upgraded and still Vodacom has no idea when I will get my watch

<p>I have upgraded on 1 May 2017 and since then I have been patient because in the beginning they said 3 days, we are now on 1 June 2017 and still therer is no indication from Vodacom when I will be receiving my watch. Also apparently there is a backorder of 7 watches at the Vodacom East Point. Yet Vodacom HQ still cannot confirm a date nor give an indication as to how long one will wait for it. </p> <p> </p> <p>Absolutely pathetic from Vodacom to not even be able to give a time frame.</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply01 Jun 2017, 09:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

WH
Wynand H's update05 Jun 2017, 13:20
Reviewer Update

As promised once my issues are resolved I will upvote you. Thanks for vodacom for sorting out my issue with my watch. I have received it.