Month on month contract with Vodacom Sales Reps is a **** to lock you in for 24 month contract.

DO NOT AGREE to a month-to-month contract with Vodacom sales reps!!! I agreed and it has resulted in my phone number being excluded from the network and them giving me a run around to correct.

I got a call to upgrade to a R300 month-on-month contract, after being guaranteed it’s not a long term contract, I received an sms confirming a 24 months months right after the call ended. I called in to cancel it immediately. To my surprise there was an invoice of R830 month end, I called again and they guaranteed the cancellation was escalated. The following month, I was apparently now owing R1500 and was told to go and cancel at Vodaworld Midrand. A ticket was logged with a 48 hour waiting period, after 36 hours (today), I’m being sent back to the same online department that sent me to Vodaworld with another ticket that will take 4 more days. While I wait, I cannot make or receive calls and messages.

More than 2 weeks to credit an account Vodacom? You can do better