SA
Sumari A

1 reviews | Active since Oct 2015

07 Mar 2016, 10:45

Money tranfered 4 times out of my Vodacom account.

My phone was hacked in Feb and again in March. Somebody transferred R200 on two phones on my contract. It happened twice in a month's time. R800<br> All together. The day it happened in Feb I phone Vodacom to report it. Again in March. Still nothing. It is someone in Vodacom that transferred money. I gave Vodacom all the info and nr every time I phoned. I want my money back. I have 4 contracts with Vodacom. I feel that I trusted Vodacom for more than 16 years now... then without my permission somebody transfer money out of my account... please.. sort this out.

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Replies (1)
Vodacom
Vodacom's reply08 Mar 2016, 10:51
Official
Hello SumariA,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team