BS
Belinda S
1 reviews | Active since Apr 2019
06 May 2021, 12:25
Money to be refunded
i logged a call for money that was wrongfully deducted from my account, which needs to be paid back. i have not heard anything from them after emailing the proof of payments thru. Reference ***
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Vodacom's replyOfficial
06 May 2021, 12:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 May 2021, 12:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team