LB
Louis B

1 reviews | Active since Jun 2017

15 Jun 2017, 12:39

Money *******

<p>Me and my partner have exactly the same phone on exactly the same contract.... yet I pay more for my contract each month.</p> <p> </p> <p>Every month we both load 5GB of data. Mine is used for messaging as well as checking Facebook once in a while...mid month, my data is depleted. My partner uses his data to stream videos, play online games and to download.... yet at the end of each month, he has a lot of data left to use before it expires.</p> <p> </p> <p>Airtime regularly disappears without a trace. I don't even bother calling Customer Service anymore as they are rude and unhelpful</p> <p> </p> <p>I will never in my life recommend this network to anyone and I rue the dayI left MTN for these pathetic con artists</p>

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Replies (1)
Vodacom
Vodacom's reply15 Jun 2017, 12:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,