1 reviews | Active since Dec 2016
Money taken
<p>On the date of 30/11/16 vodacom deducted R8095 from my bank account!!! When i qeuried at the paarl outlet i was told by the manager that it is DATA and there must be a mistake! It was logged on their system and i was told this will be sorted out within 48hours!!! I have all the sms's that they send you when you have purchased data and its nowhere near the ammount they took from my account!!! I have a familly and they took all i had from my account, yet no one has contacted me back! I am also going to lay charges of theft seeing that they take money from your account that does not belong to them!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client.
Our records reflect that the Advanced Data Team created a credit on your account. Once approved, it will reflect in your Vodacom account which will reduce your balance.
Kind regards
Vodacom Consumer Website Team
Dear Client.
Our records reflect that the Advanced Data Team created a credit on your account. Once approved, it will reflect in your Vodacom account which will reduce your balance.
Kind regards
Vodacom Consumer Website Team
Good day to all parties concerned!!!! You took money out of my account that does not belong to you!!! On the 30th of november you took the above mentioned ammount out of my bank account that left me in a minus!!!! I am a family man and its festive season!!!!! Food and Xmas presents that i am going to get where???? You want to credit my vodacom account??? I want my money back in my account! It does not belong to you and its outright theft!!! If this is not resolved and my bank account not credited this matter will be refered to SAPS as a ********** transaction against my bank account and i will stop all further Debit orders against Vodacom!!!!
Thank you
Heindrigh Potgieter
Good day to all parties concerned!!!! You took money out of my account that does not belong to you!!! On the 30th of november you took the above mentioned ammount out of my bank account that left me in a minus!!!! I am a family man and its festive season!!!!! Food and Xmas presents that i am going to get where???? You want to credit my vodacom account??? I want my money back in my account! It does not belong to you and its outright theft!!! If this is not resolved and my bank account not credited this matter will be refered to SAPS as a ********** transaction against my bank account and i will stop all further Debit orders against Vodacom!!!!
Thank you
Heindrigh Potgieter