BH
Bashier H

1 reviews | Active since Aug 2015

04 May 2017, 15:59

Money still being forfeited

<p>This month R110 was forfeited from my top up account. I cant understand why because I am within the six months maximum allowed. Please help. Does this happen to everyone?</p>

0
Replies (4)
Vodacom
Vodacom's reply05 May 2017, 07:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

BH
Bashier H's update15 May 2017, 11:03
Reviewer Update

No one has contacted me as yet!

BH
Bashier H's update16 May 2017, 11:21
Reviewer Update

Just read yesterday of the massive profit Vodacom made. Obviously by forfeiting other peoples money.

BH
Bashier H's update17 May 2017, 11:03
Reviewer Update

They obviously too busy taking money off other people so they don't have time to call me. Just heard from someone else that they took R70