Money out cant be returned

<p>I chnaged my package from pay as you go to unlimitted red advantage in February. In March they deducted incorreclty as per last contact which means less a R1000. I wa stolt this will be corrected int he next month. In April withotu warning Vodacom deducted R4 493.04 from my account. I reported this and they agreed it was an error however they can not give me my cash back but will giv eme a credit note. I do not want a credit note as that money was intended for other critical items in my life. </p> <p> </p> <p>Vodacom call centre supervisor is not even apologetic about it, they inform you that that is how things are done and I can only get my money after 14 days. For such a big cooperation they are only in it to et money from your acount and disregard the inconvenince cause in the process. I a a client that does not want to be seen as a cash *** . </p> <p> </p> <p>Pklease assist me a sI desperately ned that money. I had to use my data in attemptingto downlaod an app theysaid can help me manage my account. </p> <p> </p> <p> </p>