VG
Vaughn G
1 reviews | Active since Sept 2019
22 Sept 2019, 05:46
Money making skeem
Paying a fee of R9 to see who is calling you. Incoming calls show as an unknown number. To view who is calling me I have to activate this service and pay a monthly fee of R9. CLEARLY a money making skeem.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Sept 2019, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Sept 2019, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Sept 2019, 08:52Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that Caller Line Identification on contract is a charged service. Please refer to the below link:
https://www.vodacom.co.za/vodacom/services/convenience-and-security/calling/caller-identity
Regards Consumer Website Team
https://www.vodacom.co.za/vodacom/services/convenience-and-security/calling/caller-identity
Regards Consumer Website Team
Best regards,
Vodacom's reply23 Sept 2019, 08:52
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that Caller Line Identification on contract is a charged service. Please refer to the below link:
https://www.vodacom.co.za/vodacom/services/convenience-and-security/calling/caller-identity
Regards Consumer Website Team
https://www.vodacom.co.za/vodacom/services/convenience-and-security/calling/caller-identity
Regards Consumer Website Team
Best regards,