BN
Banele N

1 reviews | Active since Feb 2016

11 Mar 2016, 13:21

Money making Scheme

I have recently Joined Vodacom and also Joined Mpesa through Vodacom... One day i bought the Mpesa Voucher because as they claimed that they can multiply my airtimes into minutes ten times more. one day i recharged with R5 through Mpesa But guess what???? No minutes were loaded.. i called the call center and they advised they will get back to me in 72 Hours BUT NOBODY EVER DID... i let that go... I tried to recharge again on a diff date i still did not get my minutes (Mind You!! the only reason i joined Mpesa was because of the free minutes and because they said they data was cheaper... Well i let it go the Third time till this other day i tried to buy Data for R5 where i get 100mb for 1 day but than again my R5 was taken and no data was loaded. I called the call center which again advised i wait another 72 Hours.. did i get it back NO!! i Am DISGUSTED to the CORE!! not for the many R5 i have lost but beacuse of the false adverti*****t!! Do not offer customers things yourl will fail to live up to....

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Replies (1)
Vodacom
Vodacom's reply12 Mar 2016, 08:49
Official
Hello Banele 1,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team