KL
Kayla L
1 reviews | Active since Jul 2020
05 Mar 2026, 05:28
Money making scheme
Debit orders are not taken off on arranged dates then the service get suspended and reconnection fees are expected on top of the debit order.
This is becoming a recurring issue and I do not see how this is our problem for the debit order not being taken off.
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Vodacom's replyOfficial
05 Mar 2026, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2026, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team