Money making scheme!
<p>So the vodacom website and mobile App have not been working for several days, meaning that I could not purchase any data bundles seeing that I ran out of data. I then managed to purchase a data bundle via the USSD option, that was debited from my account on the 27th of March but I am not sure that it was actually allocated to me? The Call Centre says it was, but how could I have used 5Gig's of data in 4 days??? My current out of data costs is already over R1500!!! How convenient to have your webiste and App off for several days and forcing your customers to not be able to buy data, shocking!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
