MD
Mahlomola D
1 reviews | Active since Mar 2010
11 Apr 2024, 15:19
Money maker
I called today 11/04/23 to cancel my fibre in my other house in Pebble Rock and I am told the cancelation will end the end of May when I pay my account on the 15th of each month? Shouldn't it be immediate after next payment of 15/04/24, if there must be 30 days notice, why not cancel by 11/05/24? Am I being ******?
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Vodacom's replyOfficial
12 Apr 2024, 07:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2024, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team