DVdM
Dewald Van der Merwe

1 reviews | Active since Dec 2022

13 Dec 2022, 13:09

Money lost to vodacom

Vodacom did not send the 6G data bundle. My Father bought 6G from his Capital bank app , the money went out of his account but didn't receive his bundle...

This is a lot of money . And if you want to complain or report it there is no way to get hold of Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply13 Dec 2022, 14:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team