1 reviews | Active since Dec 2017
Money hungry
We canceled the contract They made us pay R1244 and email proof of payment. We did. Twice. Then still the account was debited We went in and we were told our account is in credit. Never to get anything. To date... R1534.62 And again we in the store and they still have not canceled the account nor given any refund and say they have no knowledge of the proof of payment we send in as per instructions. TWICE
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
Feedback has been provided.
Please call Retentions on *** for further assistance with this.
Regards,
RM
Best regards,
Good day,
Feedback has been provided.
Please call Retentions on *** for further assistance with this.
Regards,
RM
Best regards,