1 reviews | Active since Aug 2015
MONEY FORFEIT
<p>Vodacom forfeited R90 again this month. Last month R110. They said a consultant will contact me last month but no one did. Is this fair?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Bashier
Kindly be advised that we have been unable to reach you on your contact number.
Feedback has been sent to you via SMS.
Regards,
RJ
Dear Bashier
Kindly be advised that we have been unable to reach you on your contact number.
Feedback has been sent to you via SMS.
Regards,
RJ
Dera RJ
I got one missed call and one call that I could not hear you. I did get your sms. From my understanding it seems that the money is taken off on a last in first out basis. That is why you say I must use all the airtime so as no to loose out. This is unfair . But I have bought anuual data for 899 for 1 gig per month for 12 months. Lets see what happens next month. I believe the money should be utilised on a first in first out basis. Consumer watch must look into this
Regards
Bashier
Dera RJ
I got one missed call and one call that I could not hear you. I did get your sms. From my understanding it seems that the money is taken off on a last in first out basis. That is why you say I must use all the airtime so as no to loose out. This is unfair . But I have bought anuual data for 899 for 1 gig per month for 12 months. Lets see what happens next month. I believe the money should be utilised on a first in first out basis. Consumer watch must look into this
Regards
Bashier