TM
Taryn M

1 reviews | Active since Jun 2019

25 Oct 2022, 22:00

MONEY DEDUCTED BUT NO SERVICE NO CONNECTION AND I HAVE BEEN CALLING TO TELL THEM BUT IT FALLS ON DEAF EARS

VODACOM SHOULD BE ASHAMED OF THEMSELVES TAKING PEOPLES MONEY WITH NO SERVICE DELIVERY,GIVING A ROUTER CONNECTION THAT DOENT WORK,KEEP SAYING RELOUD RE CONNECT IT BUT STILL NOTHING AND THEY DNT LISTEN OR HELP,BUT TODAY TAKES A WHOLE R713 FROM MY ACCOUNT, TOMORROW I WILL CANCEL THIS RUBISH AND I WANT MY MONEY BACK FOR WHAT WAS NOT USE COZ IT WAS NOT CONNECTED I HAD TO BUY DATA EVERYDAY STILL COZ OF YOUR RUBISH YOU CONNECTED AT MY HOUSE IN RUSTDAL KUILSRIVER COME GET YOUR RUBISH AND I WANT MY MONEY CALCULATE I COULD USE AND REFUND MY OTHER MONEY, USE ARE USELESS I WANT A CANCELATION. DNT GO AROUND TAKING PEOPLES MONEY TO MAKE USE RICH WHILE PEOPLE GET NO SERVICE YOU HAVE A NERVE, VUMA SHOULD TAKE OVER THEY SEEM TODO A GOOD JOB SO FAR IV SEEN

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Replies (1)
Vodacom
Vodacom's reply26 Oct 2022, 07:48
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team