KM
Keleabetswe M
1 reviews | Active since Jul 2019
30 Jul 2020, 10:07
Money deducted
I am really disappointed how vodacom does business. Money gets deducted from our accounts yet I do not have the wifi device. I want my money back and proof of cancellation as i have asked for the contract to be cancelled. Do not ever again take money from my account
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Replies (2)
Vodacom's replyOfficial
30 Jul 2020, 11:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jul 2020, 11:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KM
Keleabetswe M's updateReviewer Update
31 Jul 2020, 12:39Can someone assist me as I want my money back . You can not debit an account when a person has returned and cancelled a contract. Pay back my money or I will take this further. This is *****
KM
Keleabetswe M's update31 Jul 2020, 12:39
Reviewer Update
Can someone assist me as I want my money back . You can not debit an account when a person has returned and cancelled a contract. Pay back my money or I will take this further. This is *****