Money being ****** by Vodacom and no response from Vodashop East Rand Mall!

<p>I did a Transfer of Ownership at the VodaShop in East Rand Mall on Saturday, 18 March 2017. Received confirmation that it has been completed on Monday, 20 March 2017. I paid the once-off change fee <span style="text-decoration: underline;">cash, in-store on 18 March 2017.</span></p> <p> </p> <p>End of March comes along and the debit order for the contract was taken from the previous owners (my sister) account. I phoned the branch numerous times to explain and inquire when the debit order will be transferred to my name. Always got the response that they will phone me back with more information. <strong>No-one </strong>has called me back!</p> <p> </p> <p>Two weeks later I receive an invoice via email for <strong>R 951.17!!!</strong> They have charged me the once off change fee (which I already paid in store in cash!). They have charged me for the full amount of the contract for the month of March - which was <span style="text-decoration: underline;"><strong>already debited from my sisters account at the end of March!!</strong></span>- and phone calls to the branch now go unanswered.</p> <p> </p> <p>Pathetic that one has to spend so much of your own valuable time and extreme amounts of airtime to try and prevent them from <span style="text-decoration: underline;"><strong>*****ing</strong></span> your money at the end of the month due to them not doing their jobs correctly in the first place!! </p> <p> </p> <p> </p>