DB
David B
1 reviews | Active since Apr 2024
31 Jul 2024, 16:21
Mondo Mindo's Conduct
Hi
Im experiencing the same problems as reported earlier this year.
I have sent cancellations to *** and 082135.
I have received txts as notice, but the confirmation ofancellation has not been sent.
All suscribers are then forced to pay an additional month.
Mondo Mindo is the company who promote these contracts.
This is rediculous.
David Boshoff ***
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 Aug 2024, 08:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Aug 2024, 08:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team