ND
Noli D
1 reviews | Active since Dec 2013
01 Jul 2019, 10:50
Mondi Cellular/Vodacom
Hi Guys,
This is not a complaint towards Vodacom however I need to be contacted to ensure I am not being ****med. On the 20/06/2019 I received a call from Ameesha Naidoo who advised she works for Mondi cellular and they act on behalf of Vodacom. She advised I quality for 20 GB a month for 24 months at a cost of R 199.00. I was advised I will receive my new sim card within 3-5 working days. Since then i have not heard any feedback from them. Please confirm if this a company you guys work for and also Shall I agree to this Sim card contract how will it affect my current contract with Vodacom.
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Replies (2)
Vodacom's replyOfficial
01 Jul 2019, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jul 2019, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Jul 2019, 15:56 Dear Nolufefe
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jul 2019, 15:56
Official
Dear Nolufefe
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,