Monday, Thursday, Friday & Saturday - NO NETWORK!!!

Item: Vodacom
Rating: 1
Author: Dan H

Monday, Thursday, Friday, and now Saturday - intermittent network in the region. Over the course of the last 2 to 3 months I have logged multiple reviews on here, sent numerous mails to your Eastern Cape network team, and I still find myself with minimal network in the region.

Your apologies and escalations amount to nothing. We pay 100% of our subscriptions (on time), why are we treated like second rate citizens and essentially being ****** - due to the lack of service delivery and network in the region.

I am tired of have to write reviews here and mail your EC Network team (Neville Townsend).

What is the solution? ICASA?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

28 Jun 2025, 08:31

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply28 Jun 2025, 08:31

Official