LF
Liana F

1 reviews | Active since Sept 2013

05 Jun 2018, 17:07

Moenier retained me as a Vodacom Customer

This review is about Moenier specifically. It took 88 phone calls and 36 days to sort out what was supposed to be a transfer of ownership and an upgrade. It turned into a nightmare. Moenier is the only reason I am still a Vodacom customer. Patricia called me back twice. Other than that Moenier was the only one to consistently call me back keep me updated and he actually rep**** to WHATSAPPS!!!!! Thank you Moenier.

0
Replies (1)
Vodacom
Vodacom's reply05 Jun 2018, 20:05
Official

Good day

We are happy to hear that Moenier saved the day and retained you as a customer.

Thank you for taking time to send this compliment; it will surely put a smile on his face and appropriate recognition will follow.

Regards

Consumer websites team