DE
Dewald E

1 reviews | Active since Mar 2015

11 Sept 2015, 13:07

Modifying phone content without my consent

Hi there, <br> <br> I recently purchased a new cellphone. As soon as i popped my Vodacom sim card in the phone, I was bombarded with a bunch of applications that i never gave consent to install. My wallpaper was changed to a Vodacom wallpaper, my lockscreen was changed to a Vodacom wallpaper, and I had no way of uninstalling the bloatware applications. One of the apps installed has access to literally everything on my phone. I am not ok with this. How can i remove your nonsense software from my brand new phone.

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Replies (1)
Vodacom
Vodacom's reply11 Sept 2015, 14:20
Official
Hello dewaldifels,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM