JR
Jeanette R
1 reviews | Active since Jan 2023
28 Jan 2023, 16:15
Modems
I have a big problem with Vodacom with all the loadshedding we have you would think they would give you a modem with a battery but no, everytime the electricity goes off so does the modem they get the alcatel modems from China where they don't have loadshedding that is why they don't need batteries in the modem there but what about us sods living in south africa that has permanent loadshedding why is Vodacom doing nothing about it?
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
29 Jan 2023, 10:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2023, 10:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
