MODEM COLLECTION

Vodacom has promised to collect the modem within 7 working days from my last review, but I didn't receive any communication from them or RAM regarding the collection.

I have been billed for a modem that I requested collection for from the 3rd of June. I am not going to pay for something that I didn't use and requested collection for.

This is what I was referring to on my last review that the service at Vodacom is poor and disappointing, they lack customer service.

I have been their customer for more than 10 years and at this stage I am soo disappointed and annoyed.