Mobile data service

Recently bought 2x vodacom contract having being told how much better they were than cell c. After a few days we realised that both Samsung s6 were not able to utilise the mobile data-no Internet or whatsapp out of WiFi areas. Logged numerous calls with call centre who to this day can't sort out the problem with both phones. I went into vodacom blue route this am and after an hour I was told that within 4hrs my phone would be working. Time has come and gone with no success. My sales rep Thandeka said I must call her if it still isn't working after the 4hrs but vodacom blue route don't seem to answer their phones. I'm now sitting with two one week old s6 phones that don't work that I'm having to pay R1000 for per month. I've been bounced around between sales rep, manager, technical service dept , data service depth and whoever else with no solution to the problem. This one week of hell I've had with vodacom has far surpassed the terrible servicing received from 4x years of cell c. Hopefully someone reading this will decide to go to another network operator.