1 reviews | Active since Oct 2014
Mobile data fanishing!!!!!
Dear Vodacom, I would like to know how on earth have a used up about 2 gigs of data within 11 days... I am connected to wifi at work and home!!!!! Most apps, mobile data is switched off and wifi assist is NOT ON!!!!! I am also receiving whilst connected to wifi that my mobile data is running out???? How am I using mobile data while I’m connected to wifi!!!!!!!!!!!! This is insane!!!!!! For months I had no problems.... now all of a sudden 2 gigs in 11 days... 11 DAYS!!!!!! This morning in a matter for 3 minutes I received 3 sms’s “less than 50mb, less than 47mb and run out.... “ while connected to wifi!!!!!!
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Best regards,
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Best regards,