MV
Marisa V
1 reviews | Active since Sept 2017
17 Jun 2019, 03:55
Mobile Data
Can someone please confirm why my mobile data is running out way faster after I've purchased a 5gig Just for you bundle? I've had to recharge 3 times after that! This means that I've gone through 9gig (including my 1gig as per contact) in 17days. I've never had to do this. How do you calculate this?
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Replies (2)
Vodacom's replyOfficial
17 Jun 2019, 06:57 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jun 2019, 06:57
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Jun 2019, 15:26Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact 082135. Also, visit the link [inserted below] to obtain information on how to track and manage data on your device.
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
RegardsConsumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact 082135. Also, visit the link [inserted below] to obtain information on how to track and manage data on your device.
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
RegardsConsumer Website Team
Best regards,
Vodacom's reply24 Jun 2019, 15:26
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact 082135. Also, visit the link [inserted below] to obtain information on how to track and manage data on your device.
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
RegardsConsumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact 082135. Also, visit the link [inserted below] to obtain information on how to track and manage data on your device.
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
RegardsConsumer Website Team
Best regards,