Mobile Account Vodacom

Hi Hello Peter

I am writing this letter to be assisted as follows . Last month i received a call from Vodacom saying that my account is in -arrears and I need to pay , I told them that I will be able to pay total amount of R3451.95 which was deducted in the form of debit order to settle my account for 29th April 2020 . Then this month of May when I check the statement my account is no longer in arrears but still another Inovoice is added for me to pay .

Could you please assist me with this call so that i wont pay for this month invoice as my account is settled last month .

I bought 2 IPhone 6 that was bundle contract from 2018 - 2019 and my account was supposed to be ending on the 31th of January 2020 as I could not pay hence my account was in arrears all along . ======================================== 04/03/2020 Balance FWD : R2,987.96 02/04/2020 invoice : R463.99

Total : 3451.95 I paid on the 29th of April closing off my account

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Account Number : ***6-2 Statement Date : 03/05/2020

Invoice added : R463.99 continuously

Name : Thobela Surname : Thoo ID Number : *** Contact N0: ***