1 reviews | Active since Jun 2016
MMS sending and notifcations not working
Vodacom, after eventually having fix the mms problem on my husband's cell number, the mms now does not work on my contract. Is there ever a time, when we do not have to complain about Vodacom's service???? If it is not airtime disappearing, or data being lost, then mms sending and receiving does not work. I have now discovered that I am unable to send mms message to clients. Although I have delivery receipt activated, ie. on, I am not able to send and am not receiving delivery notifications as before. Please can this be sorted out as it is vital for my business that I can send mms to my clients and patients.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Susanne
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Dear Susanne
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team