MMS's Vodacom and Samsung

<p>I have entered in a renewal contract with Vodacom-SA on 16/08/2015 and received a Samsung Galaxy Core Prime. The contract bundle includes:</p> <p>1. Airtime</p> <p>2. Data</p> <p>3. SMS’s</p> <p>4. but no MMS’s</p> <p> </p> <p>I have a lot of trouble with this phone. The last time (handed in on 10/06/2016) it was send from Bloemfontein to their head office to investigate and correct. According to them, the settings were incorrect or *******ed. (My wife has received the same phone as mine, but have no problems…so far).</p> <p> </p> <p>In the past I was able to sent MMS’s. When I received it back this time, I was unable to send MMS’s. I was now told that I must buy additional data, because I cannot use the data from the smart bundle. Even when I explain this to them, they gave me the same answer: I must buy addition data.</p> <p> </p> <p>I am for more than 15 years a client of Vodacom and I expect better service than this.</p> <p> </p> <p>My previous phone was also a Samsung, the Galaxy Mini. This phone causes me also a lot of trouble and the problem was only solved when they replace the phone. Unfortunate, I have not keep record when I have handed in my current phone, but it is ±3 to 4 times. Why can they not just replace the phone because they must see that it is a dud?</p> <p> </p> <p>It also seems to me that Samsung is an unreliable phone. The person at the local Vodacom told me that he had the same phone. The fist 1½ years, it worked perfectly. Then the problems started.</p> <div id="link64_adl_tabid" style="display: none;" data-url="https://hellopeter.com/">539</div>