HL
Happy L

1 reviews | Active since Jul 2015

28 Jan 2025, 21:53

****mm

So vodacom delayed a debit order and upon realising that i went into their store to make a manual payment as they i have a history with them where they weren’t debiting me and i had to make efts only for them to try and debit me later on the day and the debit order bounced on the same day i made the payment. Now they charged me a penalty because the debit order returned. I want the amount credited into my account ASAP

0
Replies (1)
Vodacom
Vodacom's reply29 Jan 2025, 07:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team