MJ
Margaret J

1 reviews | Active since Feb 2020

13 Dec 2017, 11:49

Mjohnson - I***-1

Good Day

I am very unhappy with Vodacom. From day 1 that I have this contact all was incorrect on the billing. In Oct 2017 I have paid my account up to date. No is Nov 2017 I own a R100 more on my account. I take the contact on R159 per month with R110 airtime. For the month of Nov 2017 my contact now is R168.00 plus a R100.00. for the month of Oct 2017 I have paid R170.00 on my account R10.00 more on my account . I am gatvol of Vodacom network that is no good. Please contact me asp as I need to cancel my contact with Vodacom asp because this is my 3rd complaint on hallo peter about Vodacom billing AND ACCOUNT. Vodacom makes big mistake and I think Vodacom does a lot of ***** with theres account of people. Margaret ********** 313 or ********** 938

0
Replies (1)
Vodacom
Vodacom's reply13 Dec 2017, 11:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team