Misuse of accounts Vodacom fibre. ********** service. Absolutely disgusting that they are still in service

Item: Vodacom
Rating: 1
Author: Arnoux O

On 06/10/2020 10:38:38 I cancelled my Vodacom Service after 4 months of no internet which i kept on paying for. After that they are still billing me in Feb 2021. Even after they realized its incorrect they billed me again.

I am going to take Vodacom to court for misuse of my account.

Be aware. Do not ever trust Vodacom fibre to be your internet provider. I have absolutely no faith in them at all.

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Replies (1)

Vodacom's replyOfficial

28 Feb 2021, 11:30

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply28 Feb 2021, 11:30

Official