Mistreated & overbilled

I upgraded my contract in Nov 2014 on top up at Alberton and three days later found out that it was on open line. I went back to the branch to complain they promised that it will be fixed, which it never was. End of the month I was billed R1900 and my contract is R100 top up. I complained on hello peter, and vodacom pretended to sort out the mess and didn't. I've been transfered back and forth to different people on my expense. Now they suspended my account since march and worse on the statement i am billed for a laptop that I know nothing of. I am disappointed at vodacom and their incompetency and feel abused by their treatment. Vodacom you do not know how to treat people and you have failed me. 7 months of abuse and no communication.